Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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CaptainFair enough, I was letting off steam too.
Essentially I was agreeing with you that abusive behaviour is bad and you shouldn't be subjected to it. However I was also trying to say that your post (rightly or wrongly) seemed like you were having a go at everyone who has to call call centres.
If nothing else this conversation and many others regarding call centres in this weeks QOTW just hightlight theres a big problem out there.
(, Tue 9 Sep 2008, 17:45, Reply)
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