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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Measure me that trampoline!
I once worked for a large, well known chain of toy-shops. In said shop, we sold trampolines. One of the trampolines we sold was 6ft in width. One day, a woman came up to me wanting to purchase a trampoline for her daughter. One of the criteria for this trampoline was that it was not too large for her garden. I showed her the 6ft wide one we had in stock. She then asked me if she could measure it. I assured her that it was 6ft, but she insisted on measuring the display model with a tape measure. It came out at 6ft. Upon scrutinizing the size to the nearest 16th of an inch, she decided it was "just right" for her garden, and bought it.

Two days later, she inevitably returned, claiming that we had given her the wrong trampoline. We showed her the trampoline was the right one, but she insisted the display model was the only one that was the right size, despite it being the same make and model of trampoline she had bought.

We reluctantly packed up the display model for her, and off she trotted, only to return again the next day claiming that our tape measure must have been faulty. She asked if we were SURE we gave her the right trampoline. I said yes I was sure, but in the we offered her a refund.

It's a shame really, her daughter probably ended up with no trampoline at all :(
(, Tue 9 Sep 2008, 22:12, 4 replies)
I can't...
believe that such a cross section of society has come under such a microscope! This is a great QOTW indeed!
(, Tue 9 Sep 2008, 22:35, closed)
wow
hey dude, I just read your profile - I go to the Morrisons in Hillsborough every day for lunch. Weird!
(, Tue 9 Sep 2008, 22:40, closed)
"faulty tape measure"?
WTF?
(, Tue 9 Sep 2008, 23:26, closed)
tape
I use an elastic tape-measure and everything I measure is spot on.
(, Wed 10 Sep 2008, 2:01, closed)

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