Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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The customer is a twat.
I know call centre folks get a bad rep, but it can't always be their fault. Take for example the lovely young lady who I was put through to when ringing British Gash - she was polite and helpful and managed to fix my problem despite her badly-concealed snorts of laughter. And it wasn't her fault that I was unexpectedly put through after twenty minutes on hold, and was paying so little attention at that stage that I continued my impromptu "British Gas employees drink monkey jizz" song (to the tune of the hold muzak - a pan-pipe version of Greensleeves or somesuch I think) for two more verses before realising that someone had finally answered.
( , Wed 10 Sep 2008, 14:05, 8 replies)
I know call centre folks get a bad rep, but it can't always be their fault. Take for example the lovely young lady who I was put through to when ringing British Gash - she was polite and helpful and managed to fix my problem despite her badly-concealed snorts of laughter. And it wasn't her fault that I was unexpectedly put through after twenty minutes on hold, and was paying so little attention at that stage that I continued my impromptu "British Gas employees drink monkey jizz" song (to the tune of the hold muzak - a pan-pipe version of Greensleeves or somesuch I think) for two more verses before realising that someone had finally answered.
( , Wed 10 Sep 2008, 14:05, 8 replies)
I wish
You had phoned up when I worked at The Gash. It would've made my day, hearing that.
( , Wed 10 Sep 2008, 14:10, closed)
You had phoned up when I worked at The Gash. It would've made my day, hearing that.
( , Wed 10 Sep 2008, 14:10, closed)
you mean they don't?
well, that's just marvellous! a six-week monkey milking course, gone to waste!
( , Wed 10 Sep 2008, 14:12, closed)
well, that's just marvellous! a six-week monkey milking course, gone to waste!
( , Wed 10 Sep 2008, 14:12, closed)
If I could remember the words, I would.
Sadly they have been lost to the mists of time, but feel free to compose your own lyrics to the tune of Greensleeves.
( , Wed 10 Sep 2008, 14:13, closed)
Sadly they have been lost to the mists of time, but feel free to compose your own lyrics to the tune of Greensleeves.
( , Wed 10 Sep 2008, 14:13, closed)
One of my friends sings hold music to call centre workers
whenver she calls up. When they ask her a question and she needs to find the relvant bit of paper, she asks them to hold and then goes into a jazz / muzak version of the Girl from Ipanema.
Kills the time, I suppose.
( , Wed 10 Sep 2008, 14:26, closed)
whenver she calls up. When they ask her a question and she needs to find the relvant bit of paper, she asks them to hold and then goes into a jazz / muzak version of the Girl from Ipanema.
Kills the time, I suppose.
( , Wed 10 Sep 2008, 14:26, closed)
Oh I am
so happy others have done that. I got caught miaowing to t-mobile's hold music (Royksopp at the time). You win for inventiveness though.
( , Wed 10 Sep 2008, 14:55, closed)
so happy others have done that. I got caught miaowing to t-mobile's hold music (Royksopp at the time). You win for inventiveness though.
( , Wed 10 Sep 2008, 14:55, closed)
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