Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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I know your frustration, imagine trying to transfer customers to a busy line. I know every work To Haircut 100s my baby, karina and the waves, beautiful morning and lighthouse family's lifted. These are not the best hold songs.
The reason we don't have a "press 0 to speak to operator" is becuase people have diffrent specialitys, sure the phone options system is a fucking chore, i understand that, but think about if you were waiting 20 minutes to speak to an operator who would then do the job of the automated system for you, and then put you in the 20 minute que for what you called up for.
(, Wed 10 Sep 2008, 17:19, Reply)
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