Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Bored in the office
on a quiet night. A call comes into one of the other members of our team and the normal proceedure of getting the customer's record begins.
"Hi this is Amanda, can I take your post code please?"
A granny replies back "Why? It's mine, I've had it for years!"
"Errr, I don't want to keep it, I just need it to bring up your record."
"You can't keep it, I need it for my mail..."
"Ok, can I just 'borrow' it for a second...I'll give it straight back..."
"Ok then, it's *** ****"
"Thanks....there you go, you can have it back now..."
"Thanks pet..."
What a fucking numpty.
Also I took another call the same night on the Premium Rate Internet Support line from a granny who sounded older than Desmond Tutu's great Uncle and demanded that I put the Tyson fight on for her. What a le fuck?
( , Wed 10 Sep 2008, 19:22, 1 reply)
on a quiet night. A call comes into one of the other members of our team and the normal proceedure of getting the customer's record begins.
"Hi this is Amanda, can I take your post code please?"
A granny replies back "Why? It's mine, I've had it for years!"
"Errr, I don't want to keep it, I just need it to bring up your record."
"You can't keep it, I need it for my mail..."
"Ok, can I just 'borrow' it for a second...I'll give it straight back..."
"Ok then, it's *** ****"
"Thanks....there you go, you can have it back now..."
"Thanks pet..."
What a fucking numpty.
Also I took another call the same night on the Premium Rate Internet Support line from a granny who sounded older than Desmond Tutu's great Uncle and demanded that I put the Tyson fight on for her. What a le fuck?
( , Wed 10 Sep 2008, 19:22, 1 reply)
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