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Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
( , Thu 24 Sep 2009, 12:45)
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I have a certain level of computer skills and knowledge i.e. i can fix most common windows software problems with the use of my memory, google and in worse case a clean install. Simple examples
When working for a company I resolved the printer issues nearly all the sales teams were facing. Hit print, printer need to have the green button pressed, printing occurred. I changed the default paper size from Legal to A4, woo go me.
When doing IT assistant role at a different company I was tasked with changing all the screen resolution from the default 640x480 to a whooping 800x600. The number of complains the next day. One woman said "I can't read the shortcuts" which was the word shortcut....
At the same company a new manager started working, I set up her computer and was sat across the way. She was having problems, double click wasn't working, asked for help. She informed me her mouse wasn't working properly. So i checked it, re-installed drivers, possible changed her mouse. All worked fine for me. She tried, not fixed. So i asked her to show me what she was doing. Turns out she was clicking left then her chubby finger was click the right button.
( , Thu 24 Sep 2009, 15:13, 2 replies)
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I've lost count of the number of wimmin in my office who have their nice 1440x900 LCD monitors set to 800x600, but claim it "looks better that way".
( , Thu 24 Sep 2009, 15:18, closed)
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I run my very elderly 19" iiyama (over 10 years old now) at 1600x1200. Most people comment they can't read things on the screen or "how can you read that". I then show them the zoom function in word etc. Although nower days it is my second monitor which is great for movies and tv.
My cousin had a desktop and i showed her that she could increase the res and it would in fact be better as she could see more on it. She didn't like it and being the slight control freak changed it to a middle setting which was for a wide screen, looked soo stupid. My uncle did point a) it was her puter and b) she could be a stroopy little madame. I was also banned from her puter for being childish, e.g. msg'in her msn contacts and saying "I smell" or "you smell". One girl responded in such bad English that I pointed out I couldn't understand her and thus she negated the very function of communications as a basic principle was making your self understood. She said "i don't care i know what i am saying" the kids of today. Although i am both dyslexic and lazy so much of what I type makes no sense half the time.
( , Thu 24 Sep 2009, 15:35, closed)
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