b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » IT Support » Post 527373 | Search
This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
Pages: Latest, 14, 13, 12, 11, 10, ... 1

« Go Back

Users , eh?
I was IT support for way too long and I learned several key lessons which I have taken with me into later life:

1) It is genuinely amazing just how often 'switching off and on' is actually the solution.
2) Users have never pressed anything.
3) It was always fine last time they used it.
4) Floppy disks don't work when users wrap the label over the shutter.
5) IT support are the scum of the earth, the lowest caste of humanity and should be talked to as such.
6) All men are programmed to look at pr0n on computers.
7) Drinking Lucozade near a keyboard from a plastic cup will stick the keys together!!
8) Dropping a bowling ball on an IBM laptop will leave a perfectly round dent that is almost imperceptible to the user.
9) It is not 'an' internet.
10) It generally does not make IT support easier by deliberately causing network problems...which is principally why we don't do it on purpose, you muppets.
11) Be shitty to support=get slow service. Wear a low cut top=prompt service.
12) We will read your emails and monitor your web usage.
13) Swapping from a 16mbit token ring network with Netware 4.11 and Windows 98 workstations to a 100mbit ethernet Win2K network running Win2K workstation will not make things better, I don't care what anyone says.
14) 80% of users have the following password: password
15) The others use the name of the pet in the photo stuck to their monitor.

Sorry for lack of funnies but I was in IT support and consequently am a dull shite.
(, Thu 24 Sep 2009, 17:12, 5 replies)
are you sure this is not a pea
floppy disks??????
(, Thu 24 Sep 2009, 18:20, closed)
Point 13
The key here is swapping from NetWare 4.11 to Windows anything. We've just moved from NW4.11 to Win2K8, and the system's never, ever been so unreliable. Servers maxing out, entire home directory share disappearing, home directory files getting corrupted, Windows rights take ages to grant whereas NetWare could do every right for every user and group for 6TB of data in under 10 minutes, and so on.

Thinking of moving from NetWare to Windows? Don't do it, you WILL regret it, and the bigger the data store, the bigger the regret.
(, Thu 24 Sep 2009, 21:37, closed)
actually
it is an internet. However it is also the Internet. According to my old networking professor, anyway.
(, Fri 25 Sep 2009, 15:53, closed)
^^^
Quite right too.

It's the name of a network, hence the captial 'I'.
(, Fri 25 Sep 2009, 17:24, closed)
Most common password
is now apparently password1 - who says users never learn anything about password security?!
Admittedly, this was taken from a leaked set of myspace passwords, so I don't know what that tells you.
(, Tue 29 Sep 2009, 0:22, closed)

« Go Back

Pages: Latest, 14, 13, 12, 11, 10, ... 1