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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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Quick and dirty...
....

Me: "OK now I'm going to read out the password so have you got a pen and paper ready?"
Them: "Yes"
Me: "Right. Uppercase Pappa November Tango Oscar...."
Them: "Uppercase Pappa November Tango Oscar..."
Me: "Lowercase Siera Whisky..."
Them: "Lowercase Siera Whisky..."
Me: "Seven."
Them: "Is that an uppercase 7?"
Me: "......" **Head in Hands**


Sometimes I say "no lowercase" just to see if they catch on.
(, Fri 25 Sep 2009, 22:42, 4 replies)
Do they transcribe the letters correctly or actually write PAPA NOVEMBER etc.?

(, Fri 25 Sep 2009, 22:43, closed)
Hahah true
I've had that as well.

Me: "OK the password is P for Pappa, C for Charlie, G for Golf, 8"
Them: "It doesn't work"
Me: "What have you typed in"
Them: "P for Pappa, C for Charlie, G for Golf, 8"
Me: **Reads out again a fair few times eventually remotes onto machine**

And find they had typed "P4PappaC4CharlieG4Golf8"
(, Fri 25 Sep 2009, 23:54, closed)

Surely an uppercase 7 is an &
(, Fri 25 Sep 2009, 22:51, closed)
On my keyboard it ain't.

(, Mon 28 Sep 2009, 8:20, closed)

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