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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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If I had a hammer....
Not in an IT support job, but trying to fix a computer for a friend of mine. When playing certain games and using certain software, his PC would wig out and the signal to the monitor would go dead without him touching anything. Eventually (after discovering some worryingly high cpu temperature readings) I concluded that the cpu heatsink and fan was no longer up to the job on his PC and pointed him in the direction of a much better replacement, given the conisderable distance between us (he was in Middlesbrough, I was in Canterbury) and that I was a busy university student, and that I was someone whom he had met on the internet (not THAT way you dirty minded gits) through steam, travelling to his place wasn't possible. So one day he comes online with an interesting tale, he bought the new fan, removed the old one without incident, but his dad insisted on fitting it, which was a big mistake, as he decided to fit it with a HAMMER (I shit ye not) and obviously bollocksed it up, but amazingly it still worked, but whenever he uses that PC now he has to have the side of the case off.

And his dad had the balls to say words to the effect of 'He doesn't know everything. He thinks the light shines out of his arse'. This is also a man who thinks an old, out-of-date and subscription expired version of norton 360 (I've yet to come across a PC that runs without incident with this pile of shit installed, same goes for any norton product) is the best internet security package of the face of the earth, and insisted on installing it on every computer in the house. Now that at the best of times is one of the worst choices of internet security package you could possibly choose, but if the subscription has expired (as we all know) it's worse than useless, it's just an irritating program that consumes all the system resources it can lay its hands on. Said package was promptly replaced (which surprised me, as norton programs don't usually go quietly when you try to uninstall them) by something up-to-date, more efficient, adn with a years free subscription.

If I had a hammer I'd use it to fix this guy's dad's head in the manner to which he's obviously accustomed.
(, Sat 26 Sep 2009, 3:11, Reply)

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