IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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You knowpeople who work in call centers aren't stupid by any stretch of the imagination. What they are is lazy. He knew full well that what he was telling you was bollocks, but he didn't want to have to do any work to find out the real reason. 9 times out of 10 when customers have a problem the explanation is impossible for a call center person to get at anyway, so they're not inclined to put themselves out to do something that they'll fail at anyway. Can't really blame them - people in MacDonald's earn more than them.
(, Sun 27 Sep 2009, 20:35, Reply)
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