IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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Having worked in IT for a while now I've got loads of these but for a start lets go withThe Tale of Mike's fucking Password:
Mike was quite a high level manager contracting for a company I worked for but was incapable of checking if caps lock was on before typing in his password 3 times and getting his account locked out for 15 minutes. So in the end I wrote a script to launch ADU&C, Find his account, untick the locked out status, apply the changes and close.
Then whenever his name came up on the caller ID for the support line I'd fire off the script as I was picking up the phone to and before he said anything say
"I've unlocked it, turn off caps and try again"
He'd mumble apologetically and hang up.
At least three times a week for 2 years!
(, Mon 28 Sep 2009, 2:16, Reply)
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