IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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Microsoft WordEveryone's favourite word-processing software. Or not.
There was a helpdesk call put through to me recently along the lines of "Someone else has been using Lisa's computer and now Word has funny symbols all over the screen".
"Ah!", thinks I "Formatting marks. Easy!"
And so I phoned the user.
"Hi, it's Kenny from IT. You're having a problem with Word?"
"I thought someone was supposed to be COMING DOWN HERE to sort this out?" (my, she sounded angry)
"Well I could do, but it's one mouseclick to sort it. Have you got Word open?"
"Hang on a minute..." *opens Word* "...yep, it's still got those symbols everywhere..."
"Okay, now in the bar across the top, where all the buttons are, can you see one that looks like a backwards P with an I next to it?"
"..." *couple of seconds pause* "...there's one that looks like an I with a backwards P next to it, is that the one?"
O_o
(, Tue 29 Sep 2009, 15:37, Reply)
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