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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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We have a laser plotter at work
Prints A0 in a couple of seconds and smells of static mmmm

Today I printed a plan and it printed 1 layer (foundations) but not the other (pipes). Tried again and same happened. Closed the file and opened again, this time it printed a blank sheet.
Tried again - blank sheet
and again - another blank sheet
and again - the first blank sheet as I put it in the manual feed to reuse it
ditto

Something wasn't right so from my amazing IT skills I knew that turning the printer on and off would probably sort it out. I also rebooted my PC for good measure.

After the reboot, I opened the file and printed again, went to the printer, and there were 6 bastard perfect prints waiting for me.

Turning it off and on isn't always the answer....
(, Tue 29 Sep 2009, 18:56, 2 replies)
surely
clearing the print queue (machine or PC) would have avoided that
(, Tue 29 Sep 2009, 20:35, closed)
"It didn;t print, I'll rpint again" never solves your porblems.
Fix the 1st friggin print job before you print another.

Had a student kill a printer by printing a 218MB presentation on a 64MB pritner 17 times before asking for IT help.
(, Thu 1 Oct 2009, 12:03, closed)

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