I bought
an oven from Comet three weeks ago. Day after delivery we notice a couple of screws missing from it so rang Comet 'after sales service' to register the fault and request two replacement screws to be sent.
Its now three weeks and over a dozen phone calls on, and so far no-one at Comet has bothered to return my calls, and the only response we had so far was last night when some fuckwit says to my girlfriend "its not in our policy to send out screws, you'll have to buy them yourself from a shop" WTF ????
(note: these are special screws made by the manufacturer and therefore cannot be purchased in any high street shop!)
So i ring back this morning to complain about above response, only to be transferred four times to hopeless bint who, after my lengthy explanations about just requiring a couple of screws to be sent, and moaning about its probably also 'not their policy to send out faulty ovens but they still did' etc etc.
Her response: "sorry, its been over seven days since the goods were delivered, not our problem."
Me: " ? "
(I'd complained each day from day one but no fucker had returned my call. Cockends.)
I said i wanted to speak to a manager, and was 'guaranteed' i would be contacted before 11am.
Its now 1:40pm and i've heard bollock all from them.

I am now convinced that Comet 'helpline' is manned by a small group of stoned gibbons and managed by a plantpot.

(I'm off to the oven department at my local Comet store after work, armed with a screwdriver to remove said screws from their display oven.)

Fucking Gonads.

EDIT: If any of you are that useless excuse for a human from Comet who I spoke to earlier, then you can kiss my big purple helmet)

apols for length, girth, size of plums etc etc.
(nappy rash, Thu 12 May 2005, 13:44, Reply)