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This is a question Jobsworths

All over the world there are little people following the rules and being arsey because, let's face it, it's fun.

Tell us about your experiences with petty jobsworths, or, if you are a petty jobsworth, tell us how much you get off on it.

(, Thu 12 May 2005, 9:53)
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British Gas
I had a budget account, pay £30 a month, averages out over the year to cover higher winter bills. After the winter quarter had a balance of +£100 and still paying £30 quid a month. So I phone...

"Can I reduce my payments to £25 and have the £100 balance refunded, thanks". Thinking £100 will see me right for beer and curry for a couple of weeks.

Some girl who had just arrived from another country, who couldn't speak english too well at all...

"No sir you don't understand how this account works, that £100 is towards next years bill"

Yes but I'm overpaying as well...

\\For x=1 to 10

"No sir you dont understand how the account works"

YES I DO. I WANT MY MONEY

\\Next x

"You are paying by direct debit we can't give refunds we can only alter your payment"

So if I cancel my direct debit can I have my money refunded

"So you want to cancel your direct debit"

No I want my money refunded

Pause...

"Well I can give you £40"

No, I want my £100 refunded

"Well how about £50 ?"

I'm not haggling with you, I want MY money refunded and my payments reduced.

"I'll put the supervisor on", he must have been listening in.

Hello sir would you like a cheque or the money paid straight into your bank account.

Bank account please.

I'm no longer with British Gas.
(, Tue 17 May 2005, 11:46, Reply)

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