call centre fun
work in a call centre for large insurance firm (with initials NU) - i absolutely LOVE it when i get a husband or wife of policyholder on the phone wanting info on their spouse's policy. (not allowed to talk to anyone except named policyholder).....goes a bit like this....

Me - "welcome to NU how can i help?"

Caller - "Yes, i'd like some information on my wife's / husband's policy"

Me - "Is Mr or Mrs available to talk to at the moment, i can only talk to them about it i'm afraid?"

Caller - " No, but i'm the spouse, i can clarify their identity"

you probably can imagine the next few lines so i won't bore you - but the icing on the cake is when the prick turns around and says....

"well, i'll be taking my business elsewhere then!" click, phone goes down......

like i give a flying fuck you snivelling fuckpig............

i love being a jobsworth, getting a rise out of people really brightens up an otherwise dull day!
(Foxy McClumpha, Tue 17 May 2005, 21:11, Reply)