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This is a question Mobile phone disasters

Top Tip: Got "Going Underground" by The Jam as your ringtone? Avoid harsh stares and howling relatives by remembering to switch to silent mode at a funeral.

How has a mobile phone wrecked your life?

(, Thu 30 Jul 2009, 12:14)
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Bluetooth in the afterlife?
Few years ago I worked for a mobile phone company in York, and we sometimes had people ring the store instead for advice instead of waiting hours for the call centres. I answered the phone to an older lady, who we had sold a contract to her husband a few weeks ago.

It turned out that hubby had now passed away and she was asking me what to do next, as she didn’t want the phone anymore. I suggested that she send the phone back with a copy of the death certificate, and we would cancel the contract. She seemed happy enough with this, and then said that the phone came with a Bluetooth headset, and should she send this back too?

Then my brain broke...

I quite happily suggested that “Yeah, send it back with the phone. Unless he is going to be using it with another handset”

Ohhhhh nooo... what-did-i-just-say-oh-this-cant-be-good...
She just thanked me and hung up. Bollocks.

(not quite a disaster - just could of lost my job i loved! oops)
(, Thu 30 Jul 2009, 13:27, Reply)

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