as a former lettings manager, i feel your pain
worst types of phone calls from shouty tenants:

I RANG YESTERDAY TO TELL YOU MY TOILET IS BROKEN AND NOBODY HAS BEEN TO FIX IT, resulting in every single colleague putting their head down, as no fucker was admitting to forgetting to process a job sheet.

worst types of deposit refund processing:

the person who did the check-in was a lazy cunt, and the inventory basically extends to "coloured bathroom suite". the person who did the check-out was more anal than YM on friday night and lists every tiny little crack. this results in more SHOUTING.

worst types of workmen:

lost every single fucking set of keys for the property. every single fucking time.

lather, rinse, repeat with a million things.

still enjoyed that job though. when it went well, it was really nice finding people homes that they liked.
( rachelswipe with a fork, Tue 20 Jan 2015, 17:03, 1 reply)

the worst workmen in my experience were my predecessors
Who for the love of god 'seals' a bath using plasterers caulk instead of silicone? I had to replace the ceiling in the room downstairs.
( willenium Fist bump for verification, Tue 20 Jan 2015, 19:19, closed)