The worst hosting company ever
I used to work for a decent size retailer (235 stores nationwide) and due to a spectacular incomprehension by the directors of the importance of online sales was hired with virtually no experience and given sole responsibility for their website. I gave it my best, pluckiest shot but unfortunately we were plagued by technical problems originating at the hosting company. The site would go down in the middle of the day, the prices in the database would all get set to 25p, entire folders full of images would be renamed to arse.txt. It was a neverending nightmare, objectively costing the company money in lost sales and subjectively, clearly stressful for the plucky new IT expert pineapplecharm.

However, on the occasions when my boss was driven, after yet another morning's sales ruined by the shopping basket breaking mysteriously, to suggest that we should change hosting provider she was met with a vehement and stoic defence of them, and refusal on my part even to entertain the idea of engaging another provider. Puzzled, but bowing to my industry knowledge, she would leave it another month or so before raising it again, only to find me even more committed to the seemingly utterly incompetent server admins in Sheffield.

But I had my reasons.

Yeah, you guessed it. Pipe Ten totally had my back. For three years, I had their tech director on speed dial and whenever I made a massive typo on the command line, didn't close a loop in a massively over-included source file or forgot "WHERE" in a database instruction, he was there for me with a backup tape and a smile.

I never got found out and now, seven years and three jobs later, I still recommend them to clients.
( pineapplecharm D d M Y, H:i, Fri 16 Sep 2011, 2:20, 6 replies)

Tip for SQL monkeys: type in the WHERE clause FIRST.
I developed this habit after accidentally renaming every user in our system to have the name "Anoushka Patti"...
(moon monkey is busy making memories worth repressing, Fri 16 Sep 2011, 9:34, closed)

If you really wanted to do them a favour ...
... you could delete their name from a story titled "The worst hosting company ever".
( Wet-chinned bag shanker Cannot parse Wogan, Fri 16 Sep 2011, 9:48, closed)

Ha
ha.
( Not Pineapple anymore, Fri 16 Sep 2011, 9:57, closed)

Those who don't read properly
don't deserve their superior customer service anyway.

I'm honestly not a spam bot, I swear.
( pineapplecharm D d M Y, H:i, Fri 16 Sep 2011, 11:11, closed)

So you went with incompetent fuckwits because they were nice?
Perhaps if you'd used a proper hosting company the site wouldn't be down every 6 seconds, and you'd have had chance to make your own backups and learn how to code?
I could have the wrong end of the stick but it sounds almost like the equivalent of recommending mechanics who regularly forget to put oil in the engine, leading to huge expense for the company, because on the occasions where you damage the boss's car by being a twat they cover for you.
(Me, I'm not... in any way intoxicated, Fri 16 Sep 2011, 23:07, closed)

You have
the wrong end of the stick. I was the incompetent fuckwit. I just blamed them for the screw-ups to my bosses to save my job.

Ah, come on; I was young, I needed the money.
( pineapplecharm D d M Y, H:i, Mon 19 Sep 2011, 8:32, closed)