the unpleasant truth is that times are fucking hard
I've just come through a period of redundancies in my company, which could quite easily have seen me not able to pay my mortgage and thus lose the house that I've worked pretty hard to have.

Utility companies are fucking shit, we've argued with them like motherfuckers to keep our bills down, when they try and do similar things.

Usually there are people who work in them who are't complete cunts, and you might want to try and get hold of them.

As far as I know they can't suddenly say you owe them that money, so if they are saying they will increase your direct debit or whatever, tell them fine, you are taking your business elsewhere. See what they say to that.
( Vipros. clever got me this far, then tricky got me in, Tue 8 Mar 2011, 13:46, Reply)