All banks...
..are the same IMO. They just have varied levels of incompetence.

I had to blockade the doors in a local Nationwide as they refused to let my girlfriend have 200 quid from her account, due to lack of ID.

She had two bank statements - one from that very bank, a picture card ID from one of those 'prove your age' things, and old expired cash-card for the account she was trying to access, one mobile phone bill, one electic bill and one gas bill.

They said she needed a passport.

It was a fucking passport she needed the money from the account to buy!!

It wouldn't have been so bad, but they had sent her replacement cashcard to a random address when her last one expired, otherwise she would have just used that.

Cnuts.

Still, the look on his face was priceless when I pushed all the chairs etc.. up against the doors so no-one could get in.
(dchurch bah, Tue 19 Aug 2008, 11:19, Reply)