This one will involve a lot more complaints-handling than I'm accustomed to,
since they only pull me off admin if we're really, really slammed. I also find it easier to write letters in French, but put me on the phone to French people I turn into a gibbering fool. I think the fact I could do my job in my sleep is a sign I'm ready for a new challenge, but I have Teh Fear.
( Maladicta, Thu 5 Nov 2009, 19:55, 1 reply, 16 years ago)

try preparing more for the position because it's worse to have the job and not be able to do it than to stay in your current position for a while

( Lisette von Falcon, Thu 5 Nov 2009, 19:59, Reply)

Bosslady is trying this by getting me on refunds and so on.
I'd save them training since I already know all the systems inside out, know the compensation policy backwards, but I don't feel as empowered as they say I am to judge appropriate compensation (if any). Recruitment is soon so I imagine this will come with more practice...
( Maladicta, Thu 5 Nov 2009, 20:01, Reply)