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This is a question Oldies vs Computers

As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.

Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.

Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...

(, Fri 22 Sep 2006, 13:58)
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Wrong plug...
I was helping a lady over the phone as her WiFi had gone down, and first things first as always, asked her to reboot the router. Explaining VERY carefully that by that I mean turn it off, then back on and not to press that little button, I ask her if she can see an on/off switch... Nope.

No problem I tell her, you can just cut the power at the wall. Follow the cord back then pull the plug, wait a few seconds and put it back in.

Lots of struggling noises ensue as I sit there tapping my fingers...

"Ok, I think I've got it, so I just pull it out yeah?"
"Yes, then replace it in about 30 seconds"
"Alright, here go...."
-line drops dead-

I had only just recovered from laughing when the phone rang again, this time from a mobile number, I could barely speak when I picked it back up!
(, Sat 23 Sep 2006, 12:45, Reply)

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