As an ex-Landlord
Who plans to go back to pubs after early retirement, I agree with most of your points.

However:
1a) Yes, the barrel change does make a difference. The dregs of a real ale barrel have a distinctly different taste to newer barrel to a discerning mouth. However, if you run a particularly busy pub and have to put on more than one barrel a night, this wont make much difference. If we're talking lager, then it also doesn't make any difference.

10) You are paid to serve. The bar area is the service area. No matter where a customer stand at the bar, you should go to serve them. They are paying for the privelage of you serving them.

Other than those two, I agree. The general public are c*nts.
(Big Smurf Brush me daddy-O, Fri 2 May 2008, 11:49, Reply)