I'm making the slightly rash assumption...
..that you work for a PC retailer.
Along with many other people on this board, I work in IT, in my case for a large outsourcing and consultancy firm. I work on their Wintel server support team and my remit covers 20 or so large companies infrastructures.
So I'd consider myself a bit of an authority on all things IT, seeing as I help a lot of our consultants with their technical proposals to our customers.

One thing I never do, however, is look down my nose at staff in PC retail outlets when I go there. Some of these guys are drongoes, but some are smart and have a passion for the kit they sell and know it inside out.

You simply dont know which you're likely to talk be talking to.

And lets be honest, I specialise in Wintel Servers and Networking. My PC desktop knowledge died a death in 2000 when I stopped supporting it. You guys in store will undoubtedly know more than I about what you're selling.

Just because you work in retail doesnt mean you're lowest of the low... everyone has to start somewhere... I certainly did.
(Vic Flange, Sat 3 May 2008, 13:32, Reply)