Bloody Kwikfit scamming bi<grumble>
As I mentioned in another post, I run around in big old Citroens. I had an XM a few years ago, which needed tyres. Kwik-Fit was about the only place open, so they got to do the two front ones (they were the worst). I phoned up a bit later to see if it was ready.

"Oh no", said the spoddy Kwik-Fit arse, "it's got dangerously worn shock absorbers, we can't let you drive it, it's dangerous y'see"
"Oh righty", I said, "You go right ahead and change them then" knowing full well the conversation I was going to have when I got there.
Got to Kwik-Fsck - "Can I see the ones you took off?"
"No, they're away in the skip"
"Ok, but you did change the shock absorbers, yes?"
"Oh yes" and he proceeds to point to the poster showing the insides of a shock absorber and blather about how they wear out.
"Can I see the manager?"
"Why?"
"Because you haven't changed those"
"Yes we have"
"That's clever, because it doesn't even have them. It's got hydraulic suspension. Manager, please."

200 quid's worth of tyres for 120 quid, "and don't bring it back here". Result.
(gordonjcp, Tue 6 May 2008, 15:20, Reply)