Political Correctness Gone MadFreddy Woo writes: "I once worked on an animation to help highlight the issues homeless people face in winter. The client was happy with the work, then a note came back that the ethnic mix of the characters were wrong. These were cartoon characters. They weren't meant to be ethnically anything, but we were forced to make one of them brown, at the cost of about 10k to the charity. This is how your donations are spent. Wisely as you can see."
How has PC affected you? (Please add your own tales - not five-year-old news stories cut-and-pasted from other websites)
(, Thu 22 Nov 2007, 10:20)
« Go Back
Dehli sister callcentres :(I work in an Internet Support Department for a certain well known UK variety (no name, but they've never done it). Early last year they opened a sister department in Dehli, which was meant to take the brunt of customer calls and we take the overflow of any tricky jobs with which they couldn't resolve. Which turns out to be about 90% of the jobs. I kid you not, they are fecking useless as far as most things are concerned. Most of our customers are leaving us, as if they have any problem at all they have to speak to about 4/5 Dehli guys before speaking to us and actually getting it fixed within 15 minutes, and then our department are getting a bollocking for not dealing with it within the 10 minute average handling time, which Dehli are acing (would you stay on the phone for over 10 minutes to someone in Dehli on a Premium Rate line being told your computer is broken when you've tried 6 computers, 2 routers and reinstalled your OS and you still can't browse? Didn't think so). Literally, I'm getting fucked off with it, as are all of our department now in the UK.
But if the customer says that he's unhappy with the service he's received from Dehli then that's racist. I've spoken to customers who raised a complaint after they spent hours calling premium lines to Dehli being told they need to buy a new computer and when one of us in the UK fixed it quickly he made a complaint to our management, who told him not to be racist towards them (even though they cost him an extra £30 in phone bills trying to get it sorted out).
So if you ever consider getting Broadband with anyone, be vary wary of a certain "son of a brand"'s service; the connection itself is mainly ok but the monkeys in the offices are only there to make the statistics look sweeter, regardless of if they can do the job or not. I swear to god Ofcom would clean up at times.
PS Dehli are smelly cunts.
(
Jeccius Steam Borderlands 2 junkie, Fri 23 Nov 2007, 7:08,
3 replies)
I feel for youI'm from South Asia, and if I can't understand what they say, what chance have the rest of you got?
(, Fri 23 Nov 2007, 10:50, closed)
Virgin' on the ridiculousI agree. The only thing worse than dealing with them is trying to stop dealing with the tossers. It's like diggin yourself out of a swamp with chopsticks.
(, Sat 24 Nov 2007, 17:56, closed)
« Go Back