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(
rob, Wed 14 Jan 2004, 13:01)
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Call Centre MuppetsI'm having the usual end of the month trauma with accessing either my Barclays or Barclaycard on-line accounts.
Having tried several times to report the problem to Barclaycard yesterday (with their offshore call centre assuring me the website was working fine and they'd had no complaints, and me pointing out that the log-on page timing out and the fact that I'd already reported it, tended to suggest the opposite), I finally gave up in disgust.
This morning, with it still not working, I called the customer services hotline to find out my balance. After repeating the problem to the call centre person, she suggested I call Barclays Internet banking suport and promptly gave me the number....
....to the "Home Composting Hotline"
Says it all really.
(God, I hate Barclays).
Anyone else have any amusing call-centre stories, so I know I'm not alone?
(, Sat 31 Jan 2009, 10:03, Reply)
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