Then they got taken over by Bulldog (I think), and they went shit really fast, just like all the other companies Bulldog took over. Luckily I got out before the takeover.
(, Tue 23 Jun 2009, 18:14, archived)
Blimey.
(, Tue 23 Jun 2009, 18:23, archived)
My knowledge is dredged up from a looong time ago, from their forums. I think Bulldog was probably an example of a company Thus took over and turned shit.
Another ADSL company to avoid is NewNet, who I migrated to after Demon. They fucked me over badly. Not monetarily, just really shit service, bad support over the phone, the (unfortunate) usual. They even used to monitor their forum for people with problems, and if the problem was because their service was poor (IE not user-end) they would delete the thread. A few days after I joined I found that they had changed the T&C to implement an incredibly strict download limit. They argued that I should have left when I got the letter explaining that (which of course I did not get, because they sent them out before I joined). I got Trading Standards involved and they helped (by which I mean they bitch slapped them all over the shop until they gave in).
WORDS!
(, Tue 23 Jun 2009, 18:24, archived)
this went on for three months. I consistently advised them, that I was unable to raise a cheque unless they send me an invoice, however, as their invoicing system was fucked at teh time, they were unable to send me one. Strange how the invoicing computer was broken, but the debt chasing department was still functioning ok.
(, Tue 23 Jun 2009, 18:17, archived)