Drafted a letter to the REC,
because the agency I'm trying to deal with are the laziest, most useless bunch of pricks I've ever had the misfortune to encounter. Apart from BT.

And being a fat spastic by clicking on the wrong button.
( The Mock TurtIe ™ --- Thinks you are a cunt, on, Wed 24 Jun 2009, 17:06, archived)