I only use Twitter to complain to companies.
It's quite effective.
(rnuk http://flickr.com/rnuk, Wed 15 Jun 2011, 18:28, archived)

What would a BBC employee have to gain by publicly outing a company that you feel has done you wrong?

( G/PP 💩💩💩💩💩&#128, Wed 15 Jun 2011, 18:30, archived)

The same thing any other employee would have.
Swift, violent justice.
(rnuk http://flickr.com/rnuk, Wed 15 Jun 2011, 18:32, archived)