In what way does it not work? Can you log in ?

(Nicki Minaj, Fri 12 Feb 2021, 9:07, archived)

Not usually
And when you can, it says there are no appointments. They won't take appointments for any other day unless it's to see the nurse, if you try to book, they just tell you to call at 8
( Smash Monkey 2 Anyone know a good therapist in South Africa?, Fri 12 Feb 2021, 9:25, archived)

Sounds like the practice isn't using it properly.

(Nicki Minaj, Fri 12 Feb 2021, 9:27, archived)

Definitely not
The 2 decent receptionists left when the old doctor retired and the ones they've got there now are less than useless
( Smash Monkey 2 Anyone know a good therapist in South Africa?, Fri 12 Feb 2021, 9:36, archived)