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# The update was available from yesterday
Virus database 1234
Virus database 1210
117030 bytes

and it just will not download. It won't tell me why apart from 'An error occurred when connecting to the update server'.

I checked the firewall (Zone Alarm) all Ok there.

I have never had problems before and I was hoping the problem was on their side not mine.

I have the free version.

My PC is extremely well-protected and is free from spyware.
(I helped save b3ta! Flowerpot No longer has the vapours thanks to DTH, Fri 28 Dec 2007, 11:46, archived)
# That's odd.
Mine just updated itself this morning and I've had nothing else come up. Sorry I can't really help you there.
(THIRTY-TWO - Sputnik -, Fri 28 Dec 2007, 11:49, archived)
# Are you connected to the internet?
(I helped save b3ta! gronkpan @vomitinglarry.bsky.social, Fri 28 Dec 2007, 11:49, archived)
# Hahahahahaha
hang on let me check
(I helped save b3ta! Flowerpot No longer has the vapours thanks to DTH, Fri 28 Dec 2007, 11:56, archived)
# Pfft
Offline b3ta: Come here to talk to yourself!
(I helped save b3ta! ClanSoul, Fri 28 Dec 2007, 11:59, archived)
# it's called 'notepad'.
(I helped save b3ta! gronkpan @vomitinglarry.bsky.social, Fri 28 Dec 2007, 12:01, archived)
# Haha true!
(I helped save b3ta! ClanSoul, Fri 28 Dec 2007, 12:02, archived)
# standard IT Helpdesk Answer
I always tell people to switch the PC off, then back on again.
It usually does the trick.

I use AVG too - never had any problems with it - although it does sometimes interfere with the boot sequence and prevent some of my tray icons showing properly.
(Zuffle farts silently in lifts then leaves the warm aroma, Fri 28 Dec 2007, 15:39, archived)