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This is a normal post I don't like this kind of behaviour
I think that both shop and customer should act in good faith. If one is trying to screw the other one over then they are in the wrong.

I've never heard of play.com so I don't know if they've screwed anyone over in the past but I'm guessing they're just trying to be nice.

SOCIETY IS NICE WHEN PEOPLE ARE NICE
 (I helped save b3ta! gronkpan, Wed 15 Oct 2008, 12:09, Reply)
This is a normal post Listen to this man.

(I helped save b3ta! The Coast Of Yemen, Wed 15 Oct 2008, 12:14, Reply)
This is a normal post This is very true.
I think, as a personal moral choice, that it would depend on the shop for me.

However, yes, Play have always been good to me so I retract my suggestion.
 (I helped save b3ta! chenobble rocking his explorer beard on, Wed 15 Oct 2008, 12:20, Reply)
This is a normal post I got done by them
they failed to deliver a game, and then their customer services' attitude was rubbish.
I'm not ordering from them again.
 (I helped save b3ta! wynoh kills threads by his mere presence, Wed 15 Oct 2008, 13:20, Reply)
This is a normal post They're good at letting you order stuff,
the not saying anything for about 4 weeks when it was actually out of stock. Admittedly they never took my money but they did waste my time.
 (I helped save b3ta! mr_wicksy is.... old., Wed 15 Oct 2008, 15:06, Reply)