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This is a question Bad Management

Tb2571989 says Bad Management isn't just a great name for a heavy metal band - what kind of rubbish work practices have you had to put up with?

(, Thu 10 Jun 2010, 10:53)
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NHS
In my part of the NHS we have to use a system called NCRS. Its (supposedly) a management/appointment recording system. Its slow and clunky but fairly reliable (and I can spend a merry hour or 2 inputting data and ALtTab-ing when the boss is around!) But what pisses me off is how management handle the data. EVERY contact (phone call, meeting with relative etc) has to be inputted and each area has a quota of contacts per month. SO if I have a 5 second phone call its 1 contact. If I spend 2 hours on the phone with a suicidal ex-punter, its one contact.
WTF?
(, Sun 13 Jun 2010, 18:20, 1 reply)
Ah, NCRS.
At least it isn't that piece of shit developed by iSoft.
(, Sun 13 Jun 2010, 22:31, closed)

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