continued:
I take this up as a grievance with HQ; feeling cheated. The eventual result is perhaps inevitable: HR never criticise store management; claiming because she didn't actually break specific rules - apparently being a devious bastard isn't classed as misconduct if you're management. They won't demote her, they invested too much time and money getting her trained and licensed up. They can't make her repay the cash, and there's no way they're going to cough up.

However, they can't do nothing; risking bad press if they admit it's offically ok to act against the spirit but not the letter of the scheme, and certainly getting a hefty morale & accuracy penalty as a heap of cashiers realise they're officially on NMW+1% with NO prosepect of the odd bonus.

So there's an official policy change: All such rewards had to go into the mythical "Staff Fund" for the benefit of all staff. Not a bad result, in theory; but the staff fund is secretive, unaccountable, unaudited; it's spent at the whim of the branch manager; and consequently just used to pay for things the company was obliged to provide anyway; like welfare facilties (a constant supply of replacement kettles and toasters; because they keep buying cheap domestic-grade stuff which can't take the strain and rapidly breaks). We had nothing like the subsidised christmas "do"s we were meant to be getting, as at other branches. So in fact, no staff benefited from the staff fund but the company owners, and maybe the branch manager who gets a better bonus for spending little.
(The Incredible Sulk Finally remembered his password on, Thu 17 Jun 2010, 13:34, 3 replies)

I would of just turned round and asked them what incentive I had for looking out for stolen cards

( Crap Little Monkey Deathstar, so good they built it twice, Thu 17 Jun 2010, 13:44, closed)

This
No incentive, what's to stop you just not checking?
(syz, Thu 17 Jun 2010, 14:33, closed)

Next time
you get a dodgy card, just let it through, fuck 'em. Let her see if she can spot them from the comfort of her office, tell her you don't get rewarded for vigilance, so if a card belonging to Mrs Patel is presented by a young white man, fuck it, you're not going to question it, why should you?
(Rsoles, Thu 17 Jun 2010, 14:50, closed)

well, once word got around
and people realised how neatly we'd been stitched up, that's more or less what happened in most cases: Already poorly motivated people now cared even less.

Personally, I kept on spotting; if not with the same vigour. After all, it was part of my job. Also, you had to consider that they had the technology; it wasn't unheard of for people to be called into the office "for a chat" because they let a card through a few days earlier - and the managers were NOT professional enough to prevent their feeling of losing an easy £50 from clouding their judgement.
(The Incredible Sulk Finally remembered his password on, Thu 17 Jun 2010, 15:40, closed)