I worked in a call centre for just under a year
It was quite fun, but we were located all over the world. My department was Portsmouth, but the parent department was Scotland somewhere. Anyway, I was a specialist department, though out of house.

One of the funnier calls was when we didn't have the complete list of numbers yet. I had to call a department in India. It went like this:

Her: Hello you're through to xxx, how can I help?
Me: Hi, I'm Sam from xx department. I was wondering if you could give me the number for x department, as we haven't got the list yet?
*silence, me assuming she's getting the number*
Her: I DO NOT HAVE TO TRANSFER THIS CALL! *click*


That left me boggled.
( Methylene Blue - electrohead, Thu 3 Sep 2009, 13:55, 2 replies)

Methinks
Would that be Sky, perchance?
(ape_hots, Thu 3 Sep 2009, 16:39, closed)

Yup
No longer work for them haha
( Methylene Blue - electrohead, Thu 3 Sep 2009, 23:19, closed)