Call CentresDreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
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Scaryduck LIKES EGG, Thu 3 Sep 2009, 12:20)
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Directory EnquiriesLong before 118 118 and Google, the £1.50 per minute cash gobbling monster known as Directory Enquiries had a call centre in our town.
As a quick fingered cash strapped computer student I walked the initial tests and was put on a 2 week fully paid training program. This compromised of watching BT training videos starring John Cleese.
At the end of the 2 weeks I had already decided that this mind numbing job wasn't for me. During live training on Sunday morning I was repeatedly called by hungover men asking for the time, and we were obliged to help them because it was making £1.50 a minute!
On my first "qualified" day I was being monitored. I took an especially difficult call, hung up and said into my headset something along the lines of "fuck me, this is a bag of shit".
Within seconds I had an internal call asking me to go to the managers office. Within minutes I was out of the door. 2 weeks pay for watching John Cleese, easiest money I ever made.
(, Thu 3 Sep 2009, 14:06, Reply)
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