Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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A Rare Display of Integrity?
Between GCSEs and A-levels, I decided to try to get a bit of work for the summer. There was an advert in the back of the paper for call-centre staff; I gave them a ring and they invited me around for a chat.
The "call centre" was an undecorated room above a shop. I don't remember there being a window; the light was from one 40W bulb that hung from the ceiling. There were no pictures on the bare walls, but there was mildew. The room reeked of six-week-old ashtrays.
Along one wall was a sort of workbench with some beated-up phones and phonebooks, and some plastic chairs.
The job would involve ringing people to tell them that they'd won a prize draw they'd entered a few weeks earlier, and to invite them to an address in Birmingham to pick it up. Somehow, I deduced that when they got there, they'd be pressure-sold timeshare. Should the person I called deny having entered any such draw, I was to tell them that someone must have entered on their behalf. Of course, there never had been a draw. I would simply have got to their name as I worked my way through the phonebook.
I can only assume that some people must believe this kind of story; they're the kind of dunces who spend all their money on timeshare that they've been pressure-sold.
I told the bloke to stuff his job. In the time since, I've almost convinced myself that this was due to my unwavering personal integrity. In actual fact, though, it was simply that I didn't want to spend my summer in that room in return for such a low wage.
( , Thu 3 Sep 2009, 14:36, 1 reply)
Between GCSEs and A-levels, I decided to try to get a bit of work for the summer. There was an advert in the back of the paper for call-centre staff; I gave them a ring and they invited me around for a chat.
The "call centre" was an undecorated room above a shop. I don't remember there being a window; the light was from one 40W bulb that hung from the ceiling. There were no pictures on the bare walls, but there was mildew. The room reeked of six-week-old ashtrays.
Along one wall was a sort of workbench with some beated-up phones and phonebooks, and some plastic chairs.
The job would involve ringing people to tell them that they'd won a prize draw they'd entered a few weeks earlier, and to invite them to an address in Birmingham to pick it up. Somehow, I deduced that when they got there, they'd be pressure-sold timeshare. Should the person I called deny having entered any such draw, I was to tell them that someone must have entered on their behalf. Of course, there never had been a draw. I would simply have got to their name as I worked my way through the phonebook.
I can only assume that some people must believe this kind of story; they're the kind of dunces who spend all their money on timeshare that they've been pressure-sold.
I told the bloke to stuff his job. In the time since, I've almost convinced myself that this was due to my unwavering personal integrity. In actual fact, though, it was simply that I didn't want to spend my summer in that room in return for such a low wage.
( , Thu 3 Sep 2009, 14:36, 1 reply)
I did that..
..and its not all dunces, its also nieve trusting old people who get conned.
Edit: I walked out on the first night.
( , Thu 3 Sep 2009, 15:50, closed)
..and its not all dunces, its also nieve trusting old people who get conned.
Edit: I walked out on the first night.
( , Thu 3 Sep 2009, 15:50, closed)
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