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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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There seem to be two groups of people who have worked at that call centre - the first group seem to have liked their time there and loved all the people that they worked with, the other group seem to have loathed every second.
Most people I know who worked there fall under the second group, you seem to have been a bit luckier.

To the best of my knowledge there are three big Sky call centres in Scotland - Dunfermline, Livingstone and one near Falkirk (I think).
(, Thu 3 Sep 2009, 16:27, 1 reply)
No, I hated the job
but they put you in groups of six to train, and you pretty much stay with your little group for the whole time you are there. My group was lovely. All women, mostly the same age as me (early 20s at the time) and we had some good breaks & lunches together.

To be fair, once I had finished my training, I lasted about three weeks before I was 'let go' - (I was an agancy worker and they didn't have to actually sack me) - I think it was more to do with the fact that I didn't get through 50 calls an hour, though.

And I can't hold a conversation whilst typing something completely different at the same time...
(, Thu 3 Sep 2009, 17:55, closed)
You got further than me then...
...I never even managed to start working for them.

Got through the interview stage just fine but a start date was not forthcoming, so I ended up giving up and getting a different job (which, in retrospect, is probably worse but I enjoy more).

Finally, about 6 months after the interview, they rang me and offered me a start date.
Except, I didn't answer so they left a voicemail. So I put in precisely the same amount of effort as they had when I'd been ringing them and deleted the voicemail.
(, Thu 3 Sep 2009, 21:41, closed)

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