I've been chasing O2 about a similar intermittently non-appearing email problem for two years now, the last useful thing they did (well more useful than addressing imaginary problems I didn't ask about) was to change my email password for purposes of investigating it, when I tried to change it back the form said something about not being a registered customer (only had the phone for seven years and the email for five). I have pretty much now given up on expecting them to do some recognizable form of their job before I die in forty or so years time.
(Benzyl, Thu 3 Sep 2009, 19:27, Reply)