I did it...
So Sparkie had quit the bar work, and got a "proper" job, instead of arseing about studying part-time. At this point, I've got through the training week, in all it's glory.....

Now read on...

"OK then Sparkie, You're ready to do your first outbound call. I'll be sitting behind you, with my headset on, so don't worry, ok?" Said my trainer, Karen.

I took a deep breath, released the line and ... "Beep" .."Click" the account details flashed onto the screen...

I Smile "Good Morning, could I speak to Samuel Jones, please?"

"Actually, it's Samantha" Said a deep, brown, manly voice.

"OK, is Mr Jones there?"

"There isn't a Mr Jones, only me, MS Jones."

Deep breath... "OK, erm.. I need to speak to Mr Jones.."

"Look, my love, are you calling from the bank?" the dark brown manly voice asked. I could almost hear the hairy hands on it, it was so masculine.

I swallowed hard, may as well front up, if he's in bother with his wife then he should have been honest with her, which is totally against bank policy, and the law... But it was my first ever live call, so I ploughed on into the china shop..

"Errmmm yes I am, errm, madam, I am sorry, it's just that you don't sound like a Samantha, exactly..." I blurted.

"Thank you for that, you're the first person from that damned bank to acknowledge my assigned gender!!" Said the Deep Brown Voice.. I tried to move myself away from Karen, who had tears streaming down her face and was snuffling and cackling fit to bust.

"I bet I sound more like a Susan, then?" Said Samantha..
"Well, yes, you do!" I couldn't say anything else really, apart from a prayer that the ground would swallow me..

I did wish her luck in her new life, though. She was really nice...
(Beer Elf Thought this was like a campfire, anyhow, on, Thu 3 Sep 2009, 22:34, 1 reply)

Very decent thing you did in being polite
Bet you made her day, too.
(louveciennes , Volvospotter, Thu 3 Sep 2009, 23:02, closed)