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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Call centre story number 1 :
Many years ago I worked in the Dublin-based call centre for a well known provider of online services, internet, and free CDs. I was part of a technical support team composed of mostly early 20s nerds and geeks. Naturally, one of the favourite passtimes of most of the team members was frequenting the chat rooms and trying to score some one-on-one chats with the ever willing American ladies.

Out of boredom or mischief one day, I decided to see how easy it would be to wind someone up...
I created an alternate profile - 'Paula23765', gave her the appropriate details - 23, blonde, Californian, likes rollerblading and tanning, and then signed in to the chat room that most of the guys were currently infesting. Sure enough, within moments I had about ten invitations for private chats. I selected a likely victim at random (well, okay - it was Paul, the guy whose desk was opposite mine, just over the partition). Some chat ensued, which started off relatively tame, but didn't stay that way for long.. Desperate to impress, despite the obvious absence of a clue, he claimed among other things to have participated in the odd orgy (but "didn't like the taste of other guys cum" - dunno where that came from), and so on. All the while saying things like "I've got a live one here guys" to nearby team members. At one point he leaned over the partition and asked me how to spell 'cunnilingus' - it was hard not to laugh.

Anyway, all good things must come to an end.. round about the time that Paula suggested that she could stay with him during an upcoming trip to Ireland (at which point he admitted to still living with his parents), he went off for his scheduled 15 minute break vowing to return. Of course, I told another team member what had been going on. He begged for an email copy of the chat log, which I duly provided. By the time Paul got back from his break, the entire team had read through a few salient points of the chat, and the cat was well out of the bag. He took it very well, all things considered.

Within another hour, someone else on the team had forwarded the email to the mailing list for the entire call centre. The following day when I walked into the canteen and saw members of the customer service team passing sheets of paper around the table and laughing out loud, I knew without asking what it was. Nothing "official" came of it, thankfully, but I left the place shortly afterwards anyway...

Then around a year later, my brother forwarded an email to me.. it was the very same chat log. Printed out, it ran to 12 pages... about 8 of them were email headers - it had been everywhere, and back.

As for the length? When pressed, he admitted to less than 12" of throbbing meat. :-/
(, Thu 3 Sep 2009, 22:48, Reply)

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