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This is a question Call Centres

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(I helped save b3ta! Scaryduck LIKES EGG, Thu 3 Sep 2009, 12:20)
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can/may
of course it's grammatically correct to say "may". "Can" assumes that you can help without even knowing what the problem is.
(dchurch bah, Fri 4 Sep 2009, 0:08, 2 replies)
Ah
But of course, failure was not an option
(moosefish, Fri 4 Sep 2009, 0:12, closed)
Only
mentioning it, as I used to work in a call centre and had the exact same thing told to me!
(dchurch bah, Fri 4 Sep 2009, 7:56, closed)
Indeed
"Can I help you?" is a simple factual question. "May I help you?" is an offer to help.
(Vice Admiral Sir Charles Cockbrush KCB MBE DSO, who is finding it increasingly difficult to log into b3ta.com wants to duck your aunt and kick your puppy, Fri 4 Sep 2009, 9:06, closed)
Oui
This is very true, but I think the finer grammatical point was lost anyway on the *ahem* clientele
(moosefish, Sat 5 Sep 2009, 17:18, closed)

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