Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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You had the very same "you sound like a tall young man" man??? small world eh?
Anyway, I totally identify with all of that especially the 3 call slot thing. I once had a kid who was stupid enough to do it from his house... i waited 10 seconds, called him back and said if he did it again we'd have to notify his parents.
I too was an international operator (although, just an English speaking one). I can remember trying to connect someone to a call to either Iran or Iraq - but when their international operator heard my dulcet English tones, they simply hung up - nice.
Oh, oh... and trying to connect someone's call to a ship at sea via the satellite thingy (was it inmarsat?)... exciting :|
And then there was the time an English woman was trying to call an American friend. The number wasn't working so she rang us. I tried it, it wasn't working. So I dialled up the number for the relevant US operator only to be told that their systems were down so they couldn't help me, although they could give me the number for the localised faults department. So I rang the number and I was "greeted" by a typically bored sounding American lady's recorded salutation. I instantly went into my scripted spiel for international calls "Good afternoon, this is the United Kingdom calling...", explained my caller's predicament and asked if they could help us. "SUUURE!" she replied excitedly, "Thank you" I said, "YOU'RE WELCOOOME!"... It carried on like that for what seemed like ages. It was as if she had 1) Never heard a sexy English voice like mine :p 2) Never been spoken to politely in a genuine and sincere way, and 3) had just cum in her knickers! So much so that my caller even gave a lil' guffaw at what was obviously the tell tale vocal signs of a wide-on.
Aaah, happy days.
( , Fri 4 Sep 2009, 2:08, Reply)
Anyway, I totally identify with all of that especially the 3 call slot thing. I once had a kid who was stupid enough to do it from his house... i waited 10 seconds, called him back and said if he did it again we'd have to notify his parents.
I too was an international operator (although, just an English speaking one). I can remember trying to connect someone to a call to either Iran or Iraq - but when their international operator heard my dulcet English tones, they simply hung up - nice.
Oh, oh... and trying to connect someone's call to a ship at sea via the satellite thingy (was it inmarsat?)... exciting :|
And then there was the time an English woman was trying to call an American friend. The number wasn't working so she rang us. I tried it, it wasn't working. So I dialled up the number for the relevant US operator only to be told that their systems were down so they couldn't help me, although they could give me the number for the localised faults department. So I rang the number and I was "greeted" by a typically bored sounding American lady's recorded salutation. I instantly went into my scripted spiel for international calls "Good afternoon, this is the United Kingdom calling...", explained my caller's predicament and asked if they could help us. "SUUURE!" she replied excitedly, "Thank you" I said, "YOU'RE WELCOOOME!"... It carried on like that for what seemed like ages. It was as if she had 1) Never heard a sexy English voice like mine :p 2) Never been spoken to politely in a genuine and sincere way, and 3) had just cum in her knickers! So much so that my caller even gave a lil' guffaw at what was obviously the tell tale vocal signs of a wide-on.
Aaah, happy days.
( , Fri 4 Sep 2009, 2:08, Reply)
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