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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Used to work for NTL before it was Virgin Media
A result of which, I would get some money off my tv/interwebs package. Due to the unique way in which their billing worked, instead of getting a % reduction, I simply used to get a £11 credit each month.

Left NTL & moved to Devon at the same time. They stopped all of the packages that I was subscribed too, but kept giving me the £11 credit to my NTL account (shame it wasn't my bank account). They kept sending me bills with my balance going up and up for the 12 months that I redirected my post. I like to think that if I ever move back to an NTL area, I've got an account somewhere with over £1,000 of credit on it :)
(, Fri 4 Sep 2009, 14:54, Reply)

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