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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Exactly!
There was a post singing the delights of talking to those lilting Welsh DVLA monkeys. Whenever I've spoken to them, firstly they've been beureaucratic, nightmarish harpies. And the phone system when I called in was a complete joke; the only time I've taken the time to complain about it was with them.
(, Fri 4 Sep 2009, 16:02, 1 reply)
And of course they're never, EVER wrong
Even when they miss categories out when replacing your driving licence, it's not their fault.
(, Sat 5 Sep 2009, 14:10, closed)

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