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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Option One
Sprint is the cell phone in the US for the people who have money to waste.
I have worked for two companies, both with Sprint. First, I did technical support. Talk about CRAZY. There, it's just the garden variety. You have the conspiracy kooks who are convinced the FBI is tracking their wireless devices, or the technochallenged who think that we can shoot a "ray" to make their dead battery phone ring so they can locate it. Please don't forget the lonely drunk men who try to pick you up through the phone by asking for your astrological sign and then declaring you a 'bitch in bed'.
Sure, not all customers are nuts, just the vast majority! You do get some normal people at a time. People like my fellow B3tans who set their security passwords to "fuckyoucuntface".
More to come..apologies for the jumble that is this post. It's late and I actually have to work tomorrow...
(, Sat 5 Sep 2009, 5:35, 1 reply)
Fucking Sprint.
They're my service provider, and I have no problem with them for that.
What I do have a problem with is their call center in Dallas giving out my company phone number for advanced tech support - we're an independent PDA repair company, but for some reason Sprint seems to think we're the answer to the questions they can't get their heads around.
(, Sat 5 Sep 2009, 20:00, closed)

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