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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Soul destroying job - chasing Student Loans
About 10 years ago I worked for a company which chased people who'd defaulted/hadn't deferred their loans. Most of the people we were calling were second generation immigrants at most, and a lot of the time the telephone number was their parent's address. Because it was a financial matter, we couldn't tell anyone apart from the person what the call was about, but had to make it sound as worrying as possible so as to get them to call back.

So yeah, my job was basically to call up and terrify elderly women with a poor command of English.

Lasted 4 weeks.
(, Sat 5 Sep 2009, 20:46, 5 replies)
As a student and former work colleague of yours
Thank you for seeing the light.
(, Sat 5 Sep 2009, 21:47, closed)
hmmmm...
Not RCC, by any chance?
(, Sun 6 Sep 2009, 12:54, closed)
had to check, but that's the one...
Fellow sufferer?
(, Sun 6 Sep 2009, 17:40, closed)
yes, unfortunately
I was there for about 3 months in 2004.

Edit: Were you there before or after they moved from Feltham?
(, Sun 6 Sep 2009, 20:33, closed)
Bagshot
When I was there, not 100% sure of dates - don't think it EVER went on my CV. Preferred to say I'd been unemployed.
(, Mon 7 Sep 2009, 10:35, closed)

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