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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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"Max":
Did he get his name from a hairdryer?

Disasterprone, since when does what you wear affect your ability to make/receive telephone calls? If it's specified only as permissible for employees to wear what they want on a given day; then they really don't have good grounds for abusing a perceived breach of said vague instruction, as an excuse for ignorance, homophobia, and bullying.
(, Sun 6 Sep 2009, 2:40, 1 reply)
In dp's defence...
...he didn't say the guy came in wearing make-up on a 'casual' day, nor did he say it was at a call centre - the person in question could've been working in a customer-facing role, in which case there will be a specific set of guidelines that need to be met and meeting them will be a part of that person's terms of employment.

That said, if the guy in question was fired for wearing make-up on a 'casual' day at a call centre, then that is atrocious and I hope he sued for wrongful dismissal.
(, Mon 7 Sep 2009, 2:07, closed)

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